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I got message from my travel agent that my return flight (one section ) from Singapore to LHR is cancelled and they put me on another flight which is 13 hrs late than original one. So flight from Singapore to LHR is get changed without any proper arraignment. I have...
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1.0
I didn't like
  • Customer service
#631151
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I had to cancel flights from Singapore Airlines. At first I wanted to transfer the flights to my granddaughters and my travel agent (Planet Hollidays) said it can,t be done. So I went to our local Doctor and got a medical certificate to say there is no way that...
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#608407
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Flight Booking Review

Ripped off NZ$2750 because we booked a multi city leg. 15 minutes later we booked a ticket just one leg shorter we discovered the difference. The journey between hong Kong and jakata $400 but in multicity bookings $1700. Gold Card member feeling very pissed off
Merauke Sub-District, Papua
#607139
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SQ 0221 Singapore to Sydney, on arrival I left a Kindle and my contact lens case on the plane, I went back 15 minutes after landing, but it was being cleaned and I was told to go to Baggage Services. The service there by the Singapore Airlines staff was very poor, I...
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Anonymous
another victim

I had a similar issue last week, flying from Singapore to Adelaide.After I got home and started unpacking, I realised that I had left my Ipod, expensive headphones and a cheap...

North Sydney, New South Wales
#589305
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I recently booked a flight from Brisbane to Singapore. Due to unforseen circumstances we are unable to do the flight.I emailed our agent to ask if our two Grandaughters could go instead as one of them soon turns 21 and it would be nice for them to go instead. Our agent...
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I didn't like
  • Transfer tickets
  • Tickets
#587663
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Flight Itinerary: Thu, Dec 11, 2014 Flights: SINGAPORE AIRLINES, SQ 0957 From: JAKARTA CGK, INDONESIA (CGK) Departs: 11:30am Departure Terminal: TERMINAL TWO To: SINGAPORE, SINGAPORE (SIN) Arrives: 2:05pm Class: Business Status: Confirmed Airline...
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I didn't like
  • Customer service
#580622
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Singapore Airlines - Aircraft Change Review from Bellevue, Washington
Non delivery of service and the promise of a brand. 24th May 21014. SQ39.SQ holds the highest standards yet on occaaaion it fails to deliver. When you pay for the full lie flat bed at a significant premium over what they charge for the cubes and what you booked they...
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Anonymous
Mike

Singapore Airline standard & customer service had dropped drastically for the past decade.A content in my bad was damaged & it took me 3 following up with them and not...

#489863
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I booked on SQ825 (3rd Feb, 00:10AM) from Shanghai to Singapore, due to A380 fault, we seat inside for 5 hours. in the end we were asked to move out (around 6:00AM). the flight was cancelled. I asked for the delay/cancelation letter on the same at Shanghai SIA checking...
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#474641
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[I have sent the below details to BLR_feedback@singaporeair.com.sg on 24/9/13. I am Raju Babu Bangaru, emailing you to advise that I recently made a reservation through Singapore Airlines (Booking Ref Number: 7UGKLQ) . I made this booking through a travel agent and to...
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#471181
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In the pass over twenty years I have flighted the singapore airline many times and this the air line I used to loved to choose, I think they have better services and clean than others. I took Singapore's air back to Hong Kong on May 16, 2013. It was great.This flight...
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#425460
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