filters
state:
Show
city:
Show
product:
Show
Show

Singapore Airlines Baggage Policy Review

Cold and inhumane service! Just paid 1700 dollars for excess luggage at melbourne airport. Have been a business class passenger for 15 yrs. Trying Emirates. Heard they're much better!!!!
1.3
Details
Billing Practices
Customer service
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Number of Destinations
Staff
Website
#784867
Reply to reviews
To Dt. 29/11/2015 Singapore Airlines REF: SQ KFLY 8817365774 Dear Sir, I was travelling from Singapore to Chennai on Flt. No. SQ 528 on 28/11/2015 in Business Class under ET No. 61896649616301. I had made a written complaint in your complaint form in flight...
Read more
1.8
#741794
Reply to reviews
I have been downgraded from premium economy to economy on my flight from Manchester to Singapore due to lack of planes with the new format So beware if you are going to travel premium economy you can't trust singapore airlines choose a different airline We were offered...
Read more
1.0
I didn't like
  • Customer service
  • Downgrade and subsequent compensation
#713383
Reply to reviews
My wife has booked by Singapore Airlines from Mumbai to Sydney via Singapore. As she is very busy and has little time in the morning, we tried to do web checkin for her for her 11:45 am flight from Mumbai. In spite of several attempts by me and our travel agent, we...
Read more
Trivandrum, Kerala
#699501
Reply to reviews
We are currently booked in premium economy flight for DEC 15-JAN 16 between Brisbane -Singapore -Mumbai and return We received an email yesterday about the aircraft don't have a seats ready on the a380 in premium economy and won't be available during our trip,hence...
Read more
Anonymous
Anonymous

Singapore Airlines services is getting from really bad to really worse... sad case...

#695756
Reply to reviews
I flew from Paris to Melbourne with Singapore Airlines. I didn't know what they would charge for excess baggage but thought it would be about the same as Lufthansa's rate of a few hundred dollars per 23 Kg piece. I was charged A$ 123 PER KILOGRAM of excess baggage....
Read more
Moonee Ponds, Victoria County
#688122
Reply to reviews
I made a double booking for a flight to Thailand from London. I provided them with a wrong email by mistake so no confirmation received---payment processed however! Made another booking as I was convinced the previous one failed (I found better deal with another...
Read more
#670261
Reply to reviews
Booked ticket for son to Manila for 2nd June. Changed to 1st June. Had a confirm seat. Travel agent called airline to confirm seat and even printed on eticket Arrived at airport and son's seat got cancelled. Luckily I had hardcopy proof. They had to upgrade me to biz...
Read more
#649169
Reply to reviews
I am supposed to fly out today on May 12, 2015 from Houston to hochiminh city, Vietnam. My flight depart at 5:53. I got to bush airport and at the Singapore air checking booth at 5:05. The people was there, there were a guy and a lady. They saw me but did not call me....
Read more
Anonymous
Anonymous

So..... you got to the gate late.Then, when you got to the gate, instead of approaching someone and informing them that you were there to check in, you just stood there and sa...

#634977
Reply to reviews
Show

Return Ticket Review

I have written in to the feedback centre re my complaint on 30th April 2015.I have received an acknowledgement from one Ms Wan Heng To date there has been no offer of compensation.I will be returning on SIA on 7/5/15 too, as I hve a return ticket.I will never fly SIA again!!
1.0
Details
Level of Comfort
High Wycombe, Buckinghamshire
#631620
Reply to reviews