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We are currently booked in premium economy flight for DEC 15-JAN 16 between Brisbane -Singapore -Mumbai and return We received an email yesterday about the aircraft don't have a seats ready on the a380 in premium economy and won't be available during our trip,hence...
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Anonymous
Anonymous

Singapore Airlines services is getting from really bad to really worse... sad case...

#695756
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I flew from Paris to Melbourne with Singapore Airlines. I didn't know what they would charge for excess baggage but thought it would be about the same as Lufthansa's rate of a few hundred dollars per 23 Kg piece. I was charged A$ 123 PER KILOGRAM of excess baggage....
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Moonee Ponds, Victoria County
#688122
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I made a double booking for a flight to Thailand from London. I provided them with a wrong email by mistake so no confirmation received---payment processed however! Made another booking as I was convinced the previous one failed (I found better deal with another...
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#670261
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Return Ticket Review

Singapore Airlines
#631620
1.0
Details
I have written in to the feedback centre re my complaint on 30th April 2015.I have received an acknowledgement from one Ms Wan Heng To date there has been no offer of compensation.I will be returning on SIA on 7/5/15 too, as I hve a return ticket.I will never fly SIA again!!
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Level of Comfort

Flight Booking Review

Singapore Airlines
#607139
Ripped off NZ$2750 because we booked a multi city leg. 15 minutes later we booked a ticket just one leg shorter we discovered the difference. The journey between hong Kong and jakata $400 but in multicity bookings $1700. Gold Card member feeling very pissed off
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Booked ticket for son to Manila for 2nd June. Changed to 1st June. Had a confirm seat. Travel agent called airline to confirm seat and even printed on eticket Arrived at airport and son's seat got cancelled. Luckily I had hardcopy proof. They had to upgrade me to biz...
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#649169
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I am supposed to fly out today on May 12, 2015 from Houston to hochiminh city, Vietnam. My flight depart at 5:53. I got to bush airport and at the Singapore air checking booth at 5:05. The people was there, there were a guy and a lady. They saw me but did not call me....
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Anonymous
Anonymous

So..... you got to the gate late.Then, when you got to the gate, instead of approaching someone and informing them that you were there to check in, you just stood there and sa...

#634977
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I got message from my travel agent that my return flight (one section ) from Singapore to LHR is cancelled and they put me on another flight which is 13 hrs late than original one. So flight from Singapore to LHR is get changed without any proper arraignment. I have...
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1.0
I didn't like
  • Customer service
#631151
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I had to cancel flights from Singapore Airlines. At first I wanted to transfer the flights to my granddaughters and my travel agent (Planet Hollidays) said it can,t be done. So I went to our local Doctor and got a medical certificate to say there is no way that...
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#608407
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SQ 0221 Singapore to Sydney, on arrival I left a Kindle and my contact lens case on the plane, I went back 15 minutes after landing, but it was being cleaned and I was told to go to Baggage Services. The service there by the Singapore Airlines staff was very poor, I...
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Anonymous
another victim

I had a similar issue last week, flying from Singapore to Adelaide.After I got home and started unpacking, I realised that I had left my Ipod, expensive headphones and a cheap...

North Sydney, New South Wales
#589305
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I recently booked a flight from Brisbane to Singapore. Due to unforseen circumstances we are unable to do the flight.I emailed our agent to ask if our two Grandaughters could go instead as one of them soon turns 21 and it would be nice for them to go instead. Our agent...
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I didn't like
  • Tickets
  • Transfer tickets
#587663
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Flight Itinerary: Thu, Dec 11, 2014 Flights: SINGAPORE AIRLINES, SQ 0957 From: JAKARTA CGK, INDONESIA (CGK) Departs: 11:30am Departure Terminal: TERMINAL TWO To: SINGAPORE, SINGAPORE (SIN) Arrives: 2:05pm Class: Business Status: Confirmed Airline...
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I didn't like
  • Customer service
#580622
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