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I have flown Singapore airlines for years. They have some strict rules on many things, many of which I understand, although most of us who fly Singapore Airlines say they are mostly arrogant. I did not realize how arrogant until they marooned two kids, including my son, in Malaysia based on one of these rules. Their customer service on this was so matter of fact and non emotional, I was just appalled! Here's the story. I travel frequently, and I... Read more

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24hrs before flight, I called up the customer care & informed them that I am 3 months pregnant & have 18months old baby with me so I need assisstance at checkin counter to keep bags on belt plus need assistance to keep carry my cabin bags till aircraft. they said it will be done. I reached airport & the lady called a guy who started accussing me of carrying big cabin bag whereas it was of exact measure. Infact he collected people & called... Read more

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Carry credit card of others is a illegal thing I could show my husband card in San Diego not in sfo . They threatened to cancel my ticket *** disgusting airlines Provide good service for the amount u charged.

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I recently traveled from Sydney to Bangalore on business class. In spite of paying for the additional comfort of business class, I was treated very poorly at the Sydney airport by very cold staff. They also charged me AUD 550 for 10 kgs extra, didn't even give 1 additional milligram and the charges were much higher than that quoted in the website. When I received the luggage at the destination, it was damaged and they told someone ill contact... Read more

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On the flight from Singapore to Sydney you aircraft is that old that cargo door can't close the seats ar dirty no padeng you serve curry food that smells some peaple get service beafore others dont know why dont mix pasngers that eat smelly food if i wish to fly staraliens i will ask for my ticket was for singapure airlines. Flight no SQ211.I asked for drinks of lemonade it took 15 mminutes to get one this hapens a lot from Singapore to Sydney Read more

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we have flown with S.A, before and have always highly of them but on our recent trip with them were disappointed we were flying from singapore to london, flt. no. sq322 forwarding to edinburgh with B.A. but our luggage was not forwarded by S.A. which they have done before so we had to pick up luggage in london and then re book with B.A., on the return journey B.A. booked our luggage through to singapore no trouble.on the return flt. no.sq221... Read more

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SA used to be my favourite airlines ofcourse after Emirates. Unfortunately I think you don't deserves to be favourite of any passenger anymore. Reading this bad reviews make me rethink and reconsider my holiday plan. Unfortunately I only had option to fly with you to Christchurch. But now am thinking to replan my vacation to another country.

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Cold and inhumane service! Just paid 1700 dollars for excess luggage at melbourne airport. Have been a business class passenger for 15 yrs. Trying Emirates. Heard they're much better!!!!

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To Dt. 29/11/2015 Singapore Airlines REF: SQ KFLY 8817365774 Dear Sir, I was travelling from Singapore to Chennai on Flt. No. SQ 528 on 28/11/2015 in Business Class under ET No. 61896649616301. I had made a written complaint in your complaint form in flight itself regarding the worst treatment made to me by your flight assistants. Even the flight itself was 70% vacant. The Chief of the flight Crew is also aware of this complaint. The... Read more

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I have been downgraded from premium economy to economy on my flight from Manchester to Singapore due to lack of planes with the new format So beware if you are going to travel premium economy you can't trust singapore airlines choose a different airline We were offered 75% refund on that leg plus a 100 singapore dollar voucher the day before we were due to leave That's insufficient compensation so don't get caught like me book with a different... Read more

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